Samsung has partnered with Manna Drone Delivery to deliver some of its Galaxy products via drones to customers in Ireland. The drone delivery service will be first available to customers in Oranmore, Ireland.
This is the first time that Samsung or any major smartphone company delivering products to customers using drones.
Custom Developed Drones for Quick Delivery of Galaxy Products
Samsung will be using custom aerospace-grade drones from Manna to deliver products to its Irish customers. These drones will fly at an altitude of 50-80 meters and speeds of over 60kph.
In its announcement on Samsung Newsroom, the company claims this will allow it to deliver products to its Irish customers in Oranmore within three minutes. The drones are autonomous and will automatically drop products at the specified address.
Both Samsung and Manna are also interested in expanding this partnership to cover entire Ireland.
Customers in Oranmore, Ireland will be able to get the latest Galaxy products, including the Galaxy S21 Ultra, Galaxy Buds Pro, Galaxy Watch 3, and newer Galaxy A products, by ordering them from Samsung's online e-store in Ireland.
Eamonn Grant, Head of Online for Samsung Ireland, commented on the partnership and said:
At Samsung we are always looking for ways to bring meaningful innovation to our customers so we’re really excited to be the first technology company in Ireland to make our products available to our customers via drone delivery. To be able to deliver our products to our customers within three minutes of leaving the dispatch center is a brilliant example of innovation in motion. Superior customer experience is at the heart of what we do and with this new service we are embracing what we believe will be the future of retail.
As The Irish Times reported in October 2020, Manna already has a partnership with Tesco to deliver small orders to customers in Oranmore, Ireland. The products are delivered within 30 minutes to an hour of ordering with customers provided real-time tracking details.
Drone Deliveries Are the Future
Samsung might be the first smartphone company to deliver smartphones and other products to its customers. However, it is not the first company to use drones for product deliveries.
Amazon also trialed drone deliveries in the United States, with the company receiving the necessary FAA approval for its Prime Drone delivery fleet in August 2020, as reported by CNBC.
Thus, it is only a matter of time before more and more companies start using drones for product deliveries.
Image Credit: Samsung Media Library