iCloud outage impacts Mail, web apps, more [u: fixed]

Apple iCloud Issue

iCloud outage impacts Mail, web apps, more [u: fixed]

blognet   Thursday, June 04, 2020   Comment  

Apple's iCloud is experiencing unknown issues that in some cases prevents users from accessing the cloud storage and syncing service, as well as other products like Mail and certain web apps.

Problems began at around 7 p.m. Eastern, with impacted users taking to Apple's support forums to report the issue.

An update to Apple's system status webpage reveals multiple outages including iCloud Account & Sign In, iCloud Mail and iCloud Web Apps. Users attempting to access Mail on their iOS or Mac devices are met with login authentication roadblocks, while iCloud.com is completely inaccessible for some.

Certain apps that require Apple ID authentication are also affected, with in-app verification and app-specific passwords not functioning as intended. Some users are also reporting verification failures that trigger a pop-up reading, "The application you have selected does not exist." These problems appear to be tied to Apple ID's backend.

It is unclear what caused the issue or how many users are affected by downtime.

Apple has yet to comment on the difficulties and does not offer an estimate as to when the service will regain functionality.

Update 8:11 p.m. EDT: Apple has resolved the hour-long issue.

How Do I Delete iPhone Albums and Free Up Storage Space

blognet   Monday, April 27, 2020   Comment  

Snapping out photos can be fun and exciting, especially if you’re using a great smartphone to take pictures like an iPhone. But doing this kind of stuff might consume space on your device, and you may need to delete iPhone albums to free up some storage space. Though, it’s going to be your decision if you would like to delete pictures or delete selected photos. 

It may be unfamiliar to you on how this process is being done, but I’ll help you out. In this post, you’ll learn some new information on how to delete albums on your iPhone, as well as some tips on how to free up some storage space on your device. 

Why do you need to delete iPhone albums on your device? 

Aside from freeing some space on your iPhone’s storage, there are other benefits that you can get when you delete some selected albums on your device. If your iPhone’s performance slows down or becomes sluggish, it can be due to insufficient memory, random bugs or software-related issue. Deleting the albums on your device will not only provide extra space, but it could also remove glitches that may have been caused by corrupted files or data with the photos stored in your albums. 

But it is also important to note that when you delete an album, it does not necessarily delete the photos in it, unless you’ve selected those pictures. That means if you’re looking for ways to free up some storage space on your iPhone, you’ll need to select the photos to delete them.

How Do I Delete iPhone Albums and Free Up Storage Space

 

Snapping out photos can be fun and exciting, especially if you’re using a great smartphone to take pictures like an iPhone. But doing this kind of stuff might consume space on your device, and you may need to delete iPhone albums to free up some storage space. Though, it’s going to be your decision if you would like to delete pictures or delete selected photos. 

It may be unfamiliar to you on how this process is being done, but I’ll help you out. In this post, you’ll learn some new information on how to delete albums on your iPhone, as well as some tips on how to free up some storage space on your device. 

Why do you need to delete iPhone albums on your device? 

Aside from freeing some space on your iPhone’s storage, there are other benefits that you can get when you delete some selected albums on your device. If your iPhone’s performance slows down or becomes sluggish, it can be due to insufficient memory, random bugs or software-related issue. Deleting the albums on your device will not only provide extra space, but it could also remove glitches that may have been caused by corrupted files or data with the photos stored in your albums. 

But it is also important to note that when you delete an album, it does not necessarily delete the photos in it, unless you’ve selected those pictures. That means if you’re looking for ways to free up some storage space on your iPhone, you’ll need to select the photos to delete them. 

Deleting albums on your iPhone should be easy. You might need to do this if you want to remove certain albums on your device due to unwanted images, unused screenshots, or wallpapers that you don’t need anymore. Deleting albums should help you get rid of those items and clean up the device. 

Here are the steps on how to delete iPhone albums: 

1. From the Home screen, tap to open Photos app. 
2. Select Albums from the bottom-right of the screen. 
3. Go to My Albums and tap on See All. 
4. Tap Edit on the top-right corner. 
5. From the context menu, select Delete Album. 
6. Once prompted, tap Delete to confirm the removal of the album. 

Be reminded that deleting an album will also remove it from the other devices if you’ve synced via iCloud. And as mentioned earlier, pictures that are in the album will not be deleted and will still show in other albums or Photo library, unless you’ve selected them. 

Ways to free up storage space on your iPhone

Since you now have the knowledge on how to remove albums on your iPhone, will now tackle some different methods on how to get rid of some items on your device to free up some extra space. If you’ve been using an iPhone with lesser storage like those with 16GB or 32GB of ROM, you might be seeing the Storage Almost Full message, which can be quite irritating. Here are some ways on how you can free up some extra space on your device:

Uninstall apps that are not used on your iPhone

There are times that you’ve downloaded an app but will not use it as often as you do. You can remove these apps on your iPhone which should provide extra storage that you can use for other important things. Here’s how to uninstall them: 

1. From the Home screen, tap and hold on an app icon until the icons start jiggling. 
2. Tap the X on the app you want to delete.
3. Select Delete to confirm the deletion of the selected app. 

You may opt in to reset your iPhone after deleting the apps to clear dump cache on the phone’s system. 

Delete pictures or Delete videos on your iPhone

You can remove unwanted images on your device. Recorded videos will usually consume bigger memory and space on your device. Deleting them is a good way to free up the storage on your iPhone. Here are the steps: 

1. From the Home screen, tap to open Photos app. 
2. On the top-right corner of the screen, tap on Select. 
3. Select the photos you want to Delete. 
4. On the bottom-right corner of the screen, tap on the Delete button.
5. If prompted, select Delete (x) Photos to confirm deletion. 

You can also follow the same steps to delete videos on your iPhone.

Permanently delete photos on your iPhone

Usually, deleted photos on your device will stay up to 30 days under Recently Deleted items. But you can manually get rid of these deleted photos and permanently remove them by following these steps: 

1. From the Home screen, tap to open Photos app.
2. Select Albums from the bottom navigation. 
3. Scroll up or down and tap on Recently Deleted. 
4. On the top-right of the screen, tap on Select. 
5. Tap on the Photos that you want to Delete. 
6. If prompted, select Delete (x) Photos to confirm deletion. 
7. You can also tap on Delete All to get rid of the photos at once. 

Remove finished podcasts on your iPhone

If you’ve recently downloaded a podcast video and you’re done watching it, it might be necessary to remove it on your device to free up some extra storage space. Here’s how it’s done: 

1. From the Home screen, select Settings. 
2. Tap on General. 
3. Select Storage & iCloud usage. 
4. Under Storage section, select Manage Storage.
5. Tap on Podcasts. 
6. Tap on Edit and select the Podcasts that you want to delete. 
7. If prompted, select Delete to confirm deletion.

Deactivate Photo Stream on your iPhone

Activating the Photo Stream feature will automatically sync all photos and videos saved from your iPhone, iPad or Mac altogether through iCloud when connected to a Wi-Fi. Turning this feature off should help in saving memory space on your device. Here’s how: 

1. From the Home screen, select Settings.
2. Go to and select Photos & Camera. 
3. Tap on My Photo Stream. 
4. Toggle the button to turn it off. 

Block automatic image download on your Mail app

If you’re receiving a lot of emails with attached images on it, it may consume more space on your device. Blocking automatic image download should help you save storage space on your iPhone. Here are the steps: 

1. From the Home screen, select Settings. 
2. Tap on Mail. 
3. Toggle Load Remote Images to stop automatic image download. 

Done with delete Iphone albums process and free up storage space? 

If you’ve performed all the steps provided above and still need to free up some space on your device, you can also try deleting messages on your Messages app, get rid of built-in Apple apps, delete Siri Voices that you don’t use that often, remove audio voicemails as well as clear cache on your iPhone. Using a third-party storage devices like Sandisk and HooToo or those other external storage that you can purchase via Amazon and eBay is also a good option to expand the storage space on your iPhone.

How to fix an iPhone 11 Pro Netflix app that’s not working

Apps fix Free iPhone Issue Network Solution

How to fix an iPhone 11 Pro Netflix app that’s not working

blognet   Monday, April 27, 2020   Comment  

One of the most reliable platforms for online movie and TV streaming is Netflix. It is a popular, subscription-based video streaming service among Android and iOS device users. And now, Netflix is globally known as an online entertainment giant. The main requirements for using Netflix is a valid/registered Netflix account and a stable and fast internet connection on your device. Nonetheless, you would still be able to stream Netflix videos offline considering that you already have downloaded the video file you’d like to watch offline. Most importantly, Netflix must be supported in your current region. In case you’re having trouble using Netflix app on  your new iPhone, I have lined up a few handy tweaks below for you to try on. Read on to find what to do if your iPhone 11 Pro Netflix app is not working.

Before moving on, feel free to browse through our troubleshooting pages to find potential solutions to other problems with your other Apple devices. If your iPhone is in the list of our supported devices, then you can visit its exclusive troubleshooting page and find the problem that you need help dealing with. You can refer to or use our provided solutions and workarounds if needed.

Troubleshooting an iPhone 11 Pro Max Netflix app that’s not working

Before you begin troubleshooting your device, make sure that the network settings on your phone are set to automatic. If you are using proxy servers, VPNs or other software that might route your internet traffic outside of your current region or change your IP address, disable them first. If you don’t know how to do so, contact your internet service provider and ask more help in re-configuring any proxy, VPN or unblocker software on your phone.  Any proxy or VPN use will hinder you from streaming Netflix videos, thus it has to be disabled if needed. Otherwise, try any of these subsequent methods to eliminate software-related factors that might have prevented Netflix app from working on your iPhone 11 Pro Max.

First solution: Reset Netflix then end it.

A quick fix that’s been proven to resolve various types or Netflix app problems is an app reset. Doing so will refresh any outdated Netflix information saved on your device and thereby eliminates any associated flaws. Resetting the application will also delete any downloaded titles to your phone. And here’s how it’s done:

1. From the Home screen, tap Settings.
2. Swipe down until you find the Netflix app.
3. Tap to select the app.
4. Then drag the Reset toggle to the ON position.
5. Swipe up from the bottom of the screen to go back to the Home screen.

Once you’re on the Home screen, continue with these steps to force close Netflix and other background apps on your iPhone 11 Pro Max:

1. Swipe up from the bottom of the screen then stop when your finger reaches the middle and pause until the app cards/previews show up.
2. In the app switcher, swipe sideways to find the Netflix app card/preview.
3. Swipe up on the card preview to force close the app.

Repeat the same steps to end all other background apps on your device. Doing so can help prevent any of these apps from interfering with Netflix the next time you launch the app.

Second solution: Reboot your iPhone 11 Pro Max to fix Netflix app that’s not working.

To eliminate random system errors that might have prevented Netflix from working properly on your device, try to reboot your phone. This will also dump all junk files and temporary data from your phone’s memory and system cache. Just follow these steps to soft reset or reboot your iPhone 11 Pro Max:

1. Press and hold both the Side and Volume Up buttons for a few seconds.
2. Release both buttons when the Slide to Power off bar appears.
3. Swipe or drag the bar to turn your device off.
4. After about 30 seconds, press and hold the Side button and then release when the Apple logo appears.

Wait for your phone to finish rebooting and then retry launching Netflix app to see if it’s already working.

Third solution: Turn Wi-Fi off and then on again.

400;”>Internet connectivity issues on your phone can also cause problems if you’re using Netflix app for online video streaming. To eliminate random internet problems, refreshing your phone’s wireless feature can help. You can do so by toggling the Wi-Fi switch on your phone off and on. Here’s how:

1. Tap Settings from your Home screen.
2. Select Wi-Fi.
3. Tap the Wi-Fi switch to the OFF position.
4. After about 30 seconds, tap the switch again to turn Wi-Fi back ON.

Another way to restart and refresh wireless internet connection on your iPhone is through the Airplane Mode toggle. This trick has been proven by many owners of previous iPhones to work wonders when dealing with various types of Wi-Fi problems. If you wish to try it, then here’s how it’s done:

1. Tap Settings from your Home screen.
2. Select Airplane Mode.
3. Tap the switch to turn Airplane Mode on. Doing so simultaneously disables wireless radios of your iPhone.
4. While Airplane mode is turned on, restart/soft reset your iPhone.
5. Then head back to Settings-> Airplane Mode menu.
6. Toggle the switch to turn Airplane Mode off again.
7. Wait for your iPhone to re-establish wireless signals.

To eliminate corrupt network from the underlying cause, you can also try forgetting the Wi-Fi network from your iPhone and then add it back. Here’s how it’s done:

1. To get started, go to your iPhone Settings-> Wi-Fi menu and make sure that Wi-Fi is enabled.
2. Scroll down to the list of available networks then select your Wi-Fi network.
3. Tap the information “i” icon next to the name of your Wi-Fi network or SSID.
4. Then tap the option to Forget this network.
5. If prompted, tap Forget network to confirm.

The selected network will then be deleted and your iPhone gets disconnected. When this happens, disable or turn off the Wi-Fi switch then give your phone another restart. As soon as your phone is finished rebooting, head back to Settings-> Wi-Fi menu then toggle the switch to turn the feature ON. Wait for the list of Wi-Fi networks to populate then select your preferred Wi-Fi network to use and join.

If you’ve set up a different network on your iPhone and that network is still saved, then you can try switching to other networks instead.

Fourth solution: Update Netflix app, if possible.

Installing the latest update for the app can also be the key to resolving the issue if in-app bugs and malware are the triggers. If your iPhone’s internet connection is working fine and the battery is sufficient, try checking for any pending app updates to download and install via App Store. Just follow these steps to get started:

1. From the Home screen, tap on the App Store icon to open the application.
2. Tap on Today tab at the bottom. 
3. Then tap on the user profile icon (Apple ID header) on the top right corner of the screen. You should see the account details. 
4. Scroll down to the Available Updates section. 
5. Tap on Update next to the Netflix app to install pending update for the app. 
6. If multiple app updates are available, tap on Update All to update all apps at once.

When all apps are finished updating, reboot your iPhone to apply the recent software changes.

Fifth solution: Disable app restrictions on  your iPhone.

Another possible reason as to why certain apps won’t work as intended on your device is because of your iPhone’s restriction feature. This privacy feature can halt certain apps and services, when enabled. To rule this out, follow these steps and try to disable the feature temporarily to see if that fixes the problem with the Netflix app:

1. Go to the Home screen, tap Settings.
2. Select Screen Time.
3. Tap Content & Privacy Restrictions.
4. If prompted, enter your Screen Time password to continue.
5. Then toggle the switch next to Content & Privacy Restrictions to turn the feature OFF.

If Netflix is able to work properly with restrictions turned off, you need to re-configure your phone’s restrictions settings to set exceptions and include Netflix among the allowed applications.

Last resort: Uninstall Netflix app then reinstall it.

The app might have been totally corrupted and therefore it’s no longer working. If this happens to your Netflix app, deleting and reinstalling the application would be necessary. Here’s how it’s done:

1. Navigate to the Home screen to get started.
2. Scroll to and find the app that you’d like to reinstall. In this case, locate Netflix.
3. Tap and hold on the app icon for a few seconds. Keep holding the app icon when the pop-up menu appears and then release when the app icon starts to jiggle.
4. Tap Delete from the warning message. 
5. Follow the same steps to delete other apps that you’d like to reinstall.
6. Finally, tap Done on the top-right corner of the screen once you’re done deleting apps.

After uninstalling Netflix and other erratic apps from your device, reboot your iPhone and then launch the App Store to search for then download and install the latest version of Netflix app for your iPhone 11 Pro Max.

Is your iPhone 11 Pro Max Netflix app still not working?

Netflix problems that could not be remedied by the above procedures are usually tagged among major app issues inflicted by complex in-app errors. To deal with these types of errors, more advanced procedures are usually needed. At this point, you can escalate the problem to the Netflix support team for further assistance. It is also possible that the problem isn’t with the Netflix app on your iPhone 11 Pro Max, but rather from within the main Netflix server. Be sure to relay any error codes or warning message you see when trying to use Netflix app on your device. This information usually serves as clues that will help determine the main cause and possible solution. If this happens to be a problem with the main Netflix server, then there’s not much can be done on your end but to wait until the software engineers have fixed the problem.

Connect with us

We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. So, if you have other issues, you may visit our troubleshooting page so you can check by yourself the articles we’ve already published that contain solutions to common problems. Furthermore, we do create videos to demonstrate how things are done on your phone. Visit our Youtube Channel and please subscribe to it. Thanks

Recover your Apple ID with two-factor authentication account recovery

Recover your Apple ID with two-factor authentication account recovery

blognet   Wednesday, July 12, 2017   Comment  

If you use two-factor authentication and can't sign in or reset your password, you can regain access to your account with account recovery.

What is account recovery?

Account recovery is an automated process designed to get you back into your Apple ID account* as quickly as possible and deny access to unauthorized users. Recovery might take a few days or more, depending on the verification information that you can provide.

* Learn how to sign in to your Apple ID or how to reset your Apple ID password. 

Decide if you need account recovery

Use account recovery only as a last resort when you can’t sign in or reset your Apple ID password. Before you start account recovery, confirm that it’s right for you:

• Will you soon have access to the trusted device that displays the verification code that’s required to sign in? If so, don’t use account recovery. It's faster to wait until you can access a trusted device than to wait on account recovery, which might take days.
• Have you tried to reset your forgotten password from a trusted device? This is the quickest way to reset a password. Don’t start account recovery for a forgotten password unless you can't access a trusted device that has an enabled passcode.

Did you try the previous instructions and still need help? It’s time to request account recovery. Use Settings on your iOS device or System Preferences on your Mac:

On iPhone, iPad, or iPod touch

1. Go to Settings > Sign in to your [device]. For iOS 10.2 or earlier, go to Settings > iCloud.
2. Tap Don’t have an Apple ID or forgot it, then tap Forgot Apple ID.
3. Enter your Apple ID, then tap Next.
4. Enter your trusted phone number, then tap Next.
5. Finish the onscreen steps, which differ based on your access to your trusted phone number or another device.

On Mac

1. Go to Apple menu > System Preferences, then click iCloud.
2. Click Forgot Apple ID or password.
3. Enter your Apple ID, then click Continue.
4. Enter your trusted phone number, then click Continue.
5. Finish the onscreen steps, which differ based on your access to your trusted phone number or another device.

If you can't access any of your devices

You can request account recovery from a friend or family member’s iPhone, iPad, or iPod touch:

1. Open the Find My iPhone app. If a Sign In screen appears, tap Forgot Apple ID or Password, then follow the onscreen steps.
2. Don't see a Sign In screen? Tap Sign Out. After you sign out, tap Forgot Apple ID or Password, then follow the onscreen steps.

Are you still unable to start the account recovery process? Only if you can't access your trusted device or a different iPhone, iPad, iPod, or Mac, go to iforgot.apple.com. Enter your Apple ID, enter the code you see, then click Continue. Enter your trusted phone number, then click Continue. Choose "Don’t have access to your trusted devices or phone numbers." Choose Start Account Recovery.

What comes next?

After you request account recovery, you get an email with a confirmation of your request and a date and time of when you can expect to regain access to your account. Next, wait for the recovery process to finish, which might take a few days or more.

When the process completes, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions to immediately resume use of your Apple ID.

Check the status, start over, or try to shorten the wait

Here's how to cancel or restart the process, see if recovery is pending, or try to shorten your wait time:

• If you remember your Apple ID and sign in—or regain access to a trusted device that's already signed in—account recovery cancels itself for you. You can continue using your Apple ID as usual.
• Did you start account recovery from iforgot.apple.com, and then access one of your trusted devices? If so, restart account recovery from the settings on that device, instead of through iforgot.apple.com.
• Want to see if your recovery request is in progress? Check on iforgot.apple.com. 
• You might be able to provide credit-card details and shorten the recovery period from iforgot.apple.com. If you’re given the option to confirm your credit-card details, an authorization request goes to the card issuer. If you enter the correct details but you're asked to reenter the correct security information, contact your card issuer. The issuer might be declining your authorization attempts.

Get help

• If you need more help, contact Apple Support. While we can answer your questions about the account recovery process, we can't verify your identity or expedite the process in any way.
• Did you forget your Apple ID password, but you don't use two-factor authentication?

Samsung confirms Galaxy S6 and S6 edge RAM issue, says fixes are coming

Samsung confirms Galaxy S6 and S6 edge RAM issue, says fixes are coming

blognet   Friday, May 01, 2015   Comment  

Samsung has confirmed that a RAM issue is causing performance problems for some on its new Galaxy S6 and S6 edge. The South Korean company has vowed to address the issue with a series of “micro-updates” that will begin reaching users soon.

The Galaxy S6 and S6 edge certainly aren’t slouches. In fact, they’re two of the fastest smartphones you can buy right now. They also pack 3GB of RAM, which should be more than enough for day-to-day use in 2015. But thanks to a bug, that RAM isn’t being used effectively.

Like all Android devices, the Galaxy S6 and S6 edge store application data in the RAM for quick access, so if you’re switching between apps or using multiple tabs in the browser, they don’t have to keep reloading. When you stop using those apps, the data is then purged from the RAM.

But the Galaxy S6 and S6 edge are having trouble doing that. The 3GB of RAM they have available is filling up quickly and not being cleared properly, which is causing apps to crash and the system to become unstable for lots of users.

Fortunately, Samsung is already aware of the issue, and it is working to fix it.

“Micro-updates are in the process of being rolled out to correct issues relating to device performance and stability,” the company posted on its U.K. Facebook page. “Keep checking for these on your device via Settings > About device > Software update > Update now.”

I haven’t seen any new updates on my Galaxy S6 yet, but fortunately, I haven’t experienced the RAM issue yet, either.

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